October 26 2014,

Terms & Privacy

Important Legal Notice

These Terms and Conditions ("The Terms") govern your use of the website www.enqueer.com (and any replacement website or any website used by us in connection with this website) ("The Website") and your relationship with Silicon Networks Limited, company number 07638767 ("Silicon Networks") in general.

Please read The Terms carefully before using Enqueer as they affect your rights and liabilities


1.Use Of The Website

(i): If you do not agree to be bound by these Terms please do not register with Enqueer and please stop using this Website immediately. Your registration or continued use of this Website indicates your acceptance of these Terms and your agreement to be bound by them.

(ii): You will be able to access some areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

(iii): All orders and purchases made through Enqueer are made subject to these Terms and they are also subject to specific terms relevant to specific products. All orders and purchases are therefore made subject to the following specific terms ("Specific Terms") where applicable:

2. Changes To These Terms

(i): We may revise these Terms at any time by updating these on this Website. You should check this Website from time to time to review the then current Terms because they are binding on you. Certain provisions of these Terms may be superseded by notices or terms located on particular pages of this Website.

3.Enqueer online Registration

(i): Where any part of the Website requires you to register or provide information it is your obligation to provide complete and accurate information and to update us of any changes to such information where appropriate.

(ii): Registration is personal to you only and you must ensure that any password provided is only used by you. As such you will be entirely responsible for all activities carried out using your password even if such activities are not carried out by you.

(iii): If a password is provided by Enqueer for your business account you can contact Enqueer to remind you of the password if it is forgotten

4. Third Party Service Providers

(i): Many of the goods and services supplied through the Website are supplied by third parties. Unless otherwise stated such supply and the respective goods and/or services are a matter between you and the respective third party and subject to their terms and conditions or representations.

(ii): Some of the information we supply on the Enqueer Website is provided by third parties. Whilst we endeavour to ensure that such third parties provide accurate information (for example for listings) we provide no warranty as to the accuracy of such information and any use or reliance on such information is entirely at your own risk.

5. Permitted Use Policy

(i): You agree to comply with all applicable laws, regulations and codes of conduct that may apply to any of your activities and to ensure that anything you do in relation to this Website does not infringe the rights of any other person or body.

(ii): All information and material on the Website and any other material sent to you by us ("the Material") belongs to us or our licensors. In consideration of you complying with these Terms, we grant to you a non commercial, non exclusive, non transferable, royalty free licence to:
5.2.1 retrieve, display and view Material on your computer on which you first accessed it;
5.2.2 print a single copy of individual pages and store such pages on your personal hard drive;all for your personal, lawful and non commercial use alone.

(iii): If you fail to comply with these Terms, this licence shall immediately terminate without further notice to you.

(iv): We, or our licensors, own the copyright and all other intellectual property rights (including but not limited to copyright, database rights, design rights (registered and unregistered) and trade marks) associated with the Material and the Website in general unless stated otherwise.

(v): You agree that you shall not do any of the following without our prior written permission, either solely or jointly with or on behalf of any other third party directly or indirectly:

5.5.1 reproduce or copy the Material or create derivative works from it (other than as allowed under this Permitted Use Policy), or modify or in any way commercially exploit any of the Material;

5.5.2 distribute, transmit or publish any of the Material (including using it as part of any library, archive or similar service);

5.5.3 create a database in electronic or structured manual form by downloading and storing all or any of the Material from this Website for any purpose whatsoever.

(vi): You agree that in relation to this Enqueer Website you will not either solely or jointly with or on behalf of any other third party directly or indirectly:

5.6.1:Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
5.6.2: Publish, post, distribute, or disseminate any defamatory, deliberately incorreect, infringing, obscene, indecent, or unlawful or objectionable material or information;
5.6.3: Do anything which is in any way unlawful;
5.6.4: Upload files that contain software or other material protected by intellectual property rights (or by rights of privacy of publicity) unless you own or control such rights or have received all necessary consents;

5.6.5: Make available, distribute or upload any files that contain viruses, bugs, corrupted files, trojan horses, worms or any other software or programs that may in any way cause damage or harm
5.6.6: Delete any author attributions, legal notices, (including but not limited to copyright and trade mark notices) or proprietary designations or labels in any file that is uploaded;
5.6.7: Falsify the origin or source of software or other material contained in a file that is uploaded;
5.6.8: Advertise or offer to sell any goods or services or conduct or forward surveys, contests, or chain letters;
5.6.9: Impersonate another person or use a false name or a name you are unauthorised to use or create a false identity or email address or try to mislead others as to the identity or origin of any communications;

5.6.10: Damage, interfere with or disrupt access to the Website or do anything which may interrupt or impair the Website's functionality;

6. Information Supplied By You

(i): Subject to our Information Policy you agree that by the act of posting any information onto this Website or sending us information by any means (including but not limited to email and letter) unless you indicate otherwise you grant us and any licensors an irrevocable, perpetual, royalty free, worldwide licence to use such information in any matter which we see fit. The licence will include but not be limited to the following rights - broadcasting, editing, deleting, copying, distributing and otherwise transmitting the material.

7. Cancellation Rights

(i): The Consumer Protection Distance Selling Regulations 2000 ("Regulations") grants consumers, in certain circumstances, the right to cancel a contract entered into by them within certain time periods. We will honour this right where applicable but subject to the exceptions in the Regulations.

(ii): Where you buy or order any goods or services through the Website that are supplied by a third party your right to cancel a contract shall be subject to such third party's own terms and conditions.

(iii): Where you purchase a service from us your right to cancel will expire as soon as we commence any work in relation to such service or as soon as you receive any benefit in relation to such service.

8. Our Commitment To You

(i): Whilst we endeavour to ensure that the Website is always available and the information on the Website is accurate and complete we make no warranty in relation to such availability, accuracy or completeness. Your use or reliance on such information is entirely at your own risk.

(ii): We make no warranty that this Website or the equipment that makes it available shall be free from any viruses or anything else which may cause harm to your (or anyone else's) computing equipment.

(iii): The Website and the Material on it is provided on an "as is" basis. Other than as stated in these Terms we make no (and expressly exclude all) conditions, representations or warranties, express or implied, whether by statute, common law or otherwise, to the greatest extent permitted by law.

9. Our Liability To You

(i): Unless otherwise stated in the Specific Terms referred to in Clause 1.3 of these Terms this clause sets out our entire liability to you in relation to the Website and any goods or services used or purchased in relation to this Website.

(ii): Your use or reliance upon any of the information contained in this Website is entirely at your own risk and we shall in no way be responsible or liable for any such use or reliance. Furthermore we shall not be liable for the unavailability of the Website or any inaccuracy or incompleteness of any Material to the greatest extent permitted by law.

(iii): Nothing in these Terms shall limit or exclude our liability to you for death or personal injury where this is caused by our negligence.

(iv): We shall not be liable to you for any loss where such loss is a business loss or the losses were caused in the course of business.

(v): We shall not be liable to you for any loss of profits, loss of time, loss of opportunity, loss of data, damage to reputation, loss of use of money, any consequential or indirect loss, or for any loss which is not reasonably foreseeable to us as a consequence of our breach of these Terms. This exclusion of liability shall apply to all such losses whether they are direct, indirect or consequential losses.

(vi): To the extent that we are liable to you and subject to any Specific Terms (as set out in clause 1.3), our liability shall be limited to the cost of the goods or services (paid by you to us) that gave rise to such liability.

(vii): We make no warranty in relation to goods or services that are supplied by third parties through the Website and we exclude all liability in relation to them.

(viii): We cannot be responsible for the computer equipment and telecommunications equipment you use in relation to the Website or for the internet and telecommunications infrastructure in general. You are therefore entirely responsible for you own computer equipment and for the transmission of any information to the Website and we shall have no responsibility in relation to the security of such information.

10. Indemnity

(i): You agree to indemnify us (i.e. cover all our losses) against all and any expenses, losses, liabilities, damages, costs incurred or suffered by us in relation to any claims or proceedings, which arise in any way from your use of the Website or from any breach by you of these Terms or from any use of the Website by anyone using your password.

11. Payment Where any payment is required for any goods or services

(i): all amounts must be paid in accordance with any applicable Specific Terms as set out in clause 1.3, and such amounts must be paid in full and received by us in cleared funds.

(ii): Prices are stated exclusive of GST / VAT and where this is payable you shall be responsible for payment of it at its then current rate from time to time.

(iii): If any payment is not made in time or is for whatever reason not accepted by us you will be in breach of these Terms and our obligation to you in relation to the appropriate goods or services and any other goods or services we offer will immediately cease.

(iv): Where payment for any goods or services is to be made directly to a third party supplier of such goods or services, such payment must be made subject to such third party's own terms and conditions.

(v):When making payment you must be the bill payer of whichever method of payment you choose to use or you must have the bill payer's express permission to make such payment.

(vi): Any charges incurred in relation to telecommunications, including mobile network charges or internet telecommunications service provider charges will be in addition to any charges we or our third party suppliers make and you shall be entirely responsible for such additional charges.

12. Data Protection

(i): You agree that all information provided by you may be used by us in accordance with our Information Policy.

(ii):you are responsible for ensuring that all information supplied by you is complete and accurate and that you have the right to give us all the information that you do give us.

13. Software

(i): In order to use our Website to its full potential you may need to download third party software. We are not responsible for such third party products in any way and your use of them is entirely at your own risk.

14. Links And Advertisements

(i): We may provide links to third party webpages or other information external to the Website. Whilst we endeavour to vet those third parties who we link to we are not responsible for the contents of any information or for any goods or services which you may access by virtue of such links. You shall use and select any such links entirely at your own risk.

(ii): We allow third parties to advertise their products and services on our Website and we may sponsor other third parties on our Website. We in no way endorse any products or services supplied by such third parties and you buy such products and services subject to the relevant third parties' terms and conditions and entirely at your own risk and subject to your own choice. Furthermore the third parties who advertise on the Website or who we sponsor are entirely responsible for the content of their advertisements, extracts or information contained and we exclude all liability, to the greatest extent permitted by law, for any errors or inaccuracies that may appear in such advertisements, extracts or information.

15. Events Beyond Our Control

(i): We will not be liable to you for any breach of these Terms which are in any way due to events beyond our reasonable control including but not limited to infrastructure failure, staff shortage, telecommunications or internet failure, fire, flood, war, natural disaster, terrorist act or civil commotion.

16. Termination

(i): We may at any time take down the Webiste for any reason or prevent your access to it using your password either on a permanent or temporary basis and without the need for prior notice to you. Where you have made payment for our goods or services, we will, where possible provide such goods or services following removal of the Website but where we cannot we will endeavour to provide you with an appropriate refund. If goods and/or services have been purchased or ordered from a third party through the Website and the Website is taken down after such purchase or order the supply of the goods or services is a matter for you and the relevant third party supplier.

17. Notice

(i): We may serve notice upon you by any of the following means:

17.1.1 electronic mail;
17.1.2 a general notice on the Website;
17.1.3 notice in writing delivered by first class mail to the address which you have provided for us.

18. General

(i): You may not assign, sub licence or otherwise transfer any of your rights under these Terms as such rights are personal to you.

(i): If any part of these Terms and Conditions is found to be invalid by any court having competent jurisdiction that part shall be enforced to the maximum extent possible and the validity of the remaining terms will be unaffected.

(iii): If we do not exercise any right or remedy under these Terms, this will not mean that such right or remedy has been waived. These Terms, together with the Specific Terms and anything else expressly additional, contain our entire agreement and understanding with you in relation to your use of the Website and you agree that you do not rely on any statement, warranty or representation that is not expressly included.

19. Persons Under The Age Of 18

(i): If you are under 18 years of age you agree that you have had your parents permission to use the Website and send any information to us about yourself or anyone else over the internet.

(ii): We make no representations or warranties whatsoever to the effect that the contents of this Website are suitable for people under the age of 18.

20. International Use

(i): We make no promise that the contents of the Websites and the goods and services on the Website or available via the Website are available or appropriate for use in any location in the world. If you can access this Website anywhere in the world you do so on your own initiative and you are responsible for compliance with any applicable local laws.

21. Law And Jurisdiction

(i): These Terms shall be governed by and construed in accordance with the laws of England. You irrevocably submit to the exclusive jurisdiction of the courts of England and wales to settle any dispute which may arise out of or in connection with these Terms.

Enqueer Privacy Policy

Enqueer has developed this Privacy Policy in order to demonstrate our firm commitment to the privacy of your data. Enqueer is committed to safeguarding the privacy of your data whilst providing a personalised and highly valuable service.

If you have any requests concerning your personal information or any queries with regard to these practices please contact enqueer by electronic mail on info@enqueer.com. Enqueer has a privacy officer to ensure your interests are constantly reviewed.

1.Information Collected & Its Use

(i): Enqueer collects personal information from you in order that the Enqueer service can be offered as effectively as is possible. The data will be used also for the following purposes:
Sending out details of Enqueer competitions (which you can unsubscribe from)
Sending out Enqueer newsletters (which you can unsubscribe from)

(ii): The data controller will be Silicon Networks Limited whose company number is 07638767 and whose registered office is 32 Cliff Gardens, Telscombe Cliffs, East Sussex, BN10 7BX.

2. Security

(i): Enqueer is concerned for the security of data, which it holds and employs a system of user name and passwords on its computer system to ensure that access to the systems is limited to those with authorisation.

(ii): Enqueer is constantly reviewing the security measures required to prevent third parties from accessing any data that it holds.

3. Transfer of Data

(i): Enqueer is constantly reviewing and expanding the area of the world which we wish to cover and therefore it may be necessary to transfer your data outside the European economic area.

4. Disclosures

(i): With the exception of certain uses set out in this Privacy Policy and in accordance with the Information on Data Use, Enqueer will not disclose any information they keep about you to any third parties unless requested by the police or any regulatory or government authority to provide your information and or information concerning your use of this website.

(ii): Furthermore Enqueeer will disclose your information and or details of your use of this website if it is required to do so by law or requested to do so by a third party during the course of an action for the infringement of their rights which Enqueer reasonably believe to arise from your use of this website.

5. Responsibility With User

(i): Internet users should be aware that when they disclose personal information on any public bulletin board or chat areas of any web site used as a result of use of this web site that information can be collected and used by anyone who views the web site or sites and may result in unsolicited messages from other participants or other parties. Enqueer is not responsible for any such messages.

6. Cookies

(i): A cookie is a unit of information that is stored on your computer's hard drive by your web browser. This allows you a more personalised service when you revisit us. The cookie allows us to find out about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that our website will be as functional as if you do receive cookies. For detailed instructions on disabling cookies visit this link .

7. Control

(i): If at any stage you would like to remove, check or amend the information held by Enqueer about you please send an electronic mail to info@enqueer.com and Enqueer will take the necessary action within a reasonable time.

8. Change To Privacy Policy

(i): If Enqueer changes this Privacy Policy the amended Privacy Policy will be posted on this website and the revised Policy will take effect once posted. Your continued use of this website after the posting will signify your agreement to the new terms.

(ii): If Enqueer substantially changes the Privacy Policy you will be notified by e-mail to provide you with an opportunity to opt-out of having your data held in accordance with the amended Policy.

9. Transmission of Data

(ii): Whilst Enqueer have taken all reasonable steps to ensure that the information you provide will be kept secure from unauthorised access the internet is not a secure environment and Enqueer cannot guarantee that the information will be secure during transmission by you to this website.

10. Data Protection Commissioner

(i): Silicon Networks respects the privacy of users who visit the Enqueer web site.

(ii): Enqueer is committed to safeguarding the privacy of their users whilst providing a personalised and valuable service. If you have any requests concerning your personal information or any queries with regard to these practices please contact us on info@enqueer.com

11. Information Collected

(i): Enqueer collects personal information from users when users register with this web site.

12. Premium Business Accounts:

Content uploaded by customers and businesses do not necessarily reflect the opinions of Enqueer. Mistakes and errors on the part of Enqueer may occur. Users are advised to check Enqueer events directly with the showcased business before making bookings, reservations or travelling to the event since Enqueer will not be held responsible for any loss that a user incurs as a result of using this site.

These terms and conditions are subject to change without prior notice. It is the responsibility of the user and / or business to review the terms and conditions regularly.

Opening hours of venues may be subject to change. Always enquire directly with the business if in doubt.

Enqueer management reserves the right to refuse or cancel customer accounts at our discretion

Video production: subject to prior written request from the business. Enqueer will create and upload videos only with prior written request and approval from the business.

Facebook Page Administration: subject to prior written request from business. Facebook page will remain the property of Silicon Networks.


Businesses paying by direct debit, please note that Silicon Networks has appointed the BACS Approved Direct Debit Bureau, Eazy Collect Services Limited (www.eazycollect.co.uk), to collect your payments. Silicon Networks will be shown on your bank statement for these direct debit payments.

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